Mail-in Repair-Service
Whether for new repair, warranty repair or out of warranty repair or free-diagnostics.
You must try to get an RMA# ( Repair/Return Merchandise Authorization number)
first before any item is sent to our facility for repair-service.
This RMA# is essential for you to track the status of your unit to our facility,
through our repair service department and back to you.
You can get a RMA# via by RMA Request Form online or call 1-800-622-7977, 1-510-661-0999
to check status of an RMA number click here
Once you have received your RMA# from us via e-mail or by phone,
please ship the item to:
Ship To: Service RMA#xxxxxx (assigned to you)
DT&T Services
3095 Osgood Court
Fremont, CA 94539
You can ship to us via your choice UPS, Fedex, USPS.
We ship back by UPS , USPS domestic & international, invoice included.
Walk-in Repair Service
We welcome just walk-in no appointment neccessary.
Monday-Friday 9 to 5pm, Saturday 10 to 2pm.
Payment Options
Visa, Master, Amex, School POs#, company check, Paypal, cashier check.
